RDP Errors
Incident Report for CloudShare
Resolved
This incident has been resolved.
Posted Apr 25, 2024 - 21:47 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 25, 2024 - 21:39 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 25, 2024 - 20:30 UTC
Investigating
We are experiencing some sporadic connectivity issues with our service. Connecting via RDP may result in an error message. If you are unable to connect to a VM, please try switching to Console (CON) mode. Our engineers are working to resolve the issue and we will continue to update you on our progress. We apologize for the inconvenience.
Posted Apr 25, 2024 - 20:23 UTC
This incident affected: Remote Access Services (Remote Access Services - Miami).