This incident has been resolved.
Sep 12, 14:55 PDT
A fix has been implemented and we are monitoring the results.
Sep 12, 13:28 PDT
Web-based RDP, Console access and UI are responding normally.
We are continuing to work on a fix for outbound internet from VMs, and direct RDP.
Sep 12, 11:16 PDT
The issue has been identified and a fix is being implemented.
Sep 12, 08:39 PDT
We are experiencing some sporadic connectivity issues with our service. You may notice inconsistent external RDP performance. Please try connecting via web-RDP. Our engineers are working to resolve the issue and we will continue to update you on our progress. We apologize for the inconvenience.
Sep 12, 08:01 PDT