Slow Environment Provisioning
Incident Report for CloudShare
Resolved
This incident has been resolved.
Posted Dec 15, 2016 - 21:25 UTC
Update
Environments are preparing normally now and we will continue to monitor the situation very closely over the coming hours.
Posted Dec 14, 2016 - 22:31 UTC
Update
We have re-deployed a part of our application and are seeing an improvement in environment preparation.
Posted Dec 14, 2016 - 21:00 UTC
Update
Our Engineering department continues to work on a fix for environments not preparing. We appreciate your patience!
Posted Dec 14, 2016 - 19:46 UTC
Update
We are still monitoring excessively long preparation times and our engineers are in the process of fixing this. Thanks for your patience.
Posted Dec 14, 2016 - 18:17 UTC
Monitoring
We've fixed the root cause holding up environment provisioning and you will start to see environments complete gradually.
Posted Dec 14, 2016 - 16:32 UTC
Identified
We are currently experiencing an issue with our provisioning service. As a result launching or resuming environments may take longer than usual. Our engineers are already working to resolve the issue. We will continue to update on our progress.
Posted Dec 14, 2016 - 16:18 UTC