System down
Incident Report for CloudShare
Postmortem

A Core network device stack crashed.

Both redundant parts went offline at the same time.

Posted Mar 14, 2019 - 19:42 GMT+08:00

Resolved
This incident has been resolved.
Posted Mar 14, 2019 - 18:47 GMT+08:00
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2019 - 16:55 GMT+08:00
Investigating
We are currently investigating this issue.
Posted Mar 14, 2019 - 16:31 GMT+08:00
This incident affected: Web Interface, API, Cloud Folders, Payment System, Reports, and Email Invitations.