Monitoring - A fix has been implemented and we are monitoring the results.
Sep 04, 2026 - 20:19 UTC
Sep 04, 2026 - 20:19 UTC
Investigating - We are currently investigating reports of limited v4 API functionality. Our engineering team is actively looking into the issue to identify the root cause. This is impacting some customers, causing 504 Gateway timeouts on certain workflows, including authentication and student registration.
Sep 04, 2026 - 15:14 UTC
Sep 04, 2026 - 15:14 UTC
Web Interface
Operational
Compute Provisioning
Operational
Compute Provisioning - Miami
Operational
Compute Provisioning - Amsterdam
Operational
Compute Provisioning - Singapore
Operational
Remote Access Services
Operational
Remote Access Services - Miami
Operational
Remote Access Services - Amsterdam
Operational
Remote Access Services - Singapore
Operational
Web Access
Operational
Web Access - Amsterdam
Operational
Web Access - Singapore
Operational
Web Access - Miami
Operational
Storage
Operational
Storage - Miami
Operational
Storage - Amsterdam
Operational
Storage - Singapore
Operational
Inbound/Outbound Internet
Operational
Inbound/Outbound Internet - Miami
Operational
Inbound/Outbound Internet - Amsterdam
Operational
Inbound/Outbound Internet - Singapore
Operational
VM Import
Operational
Virtual Machine Import
Operational
Virtual Machine Import (Legacy)
Operational
API
Partial Outage
Cloud Folders
Operational
Payment System
Operational
Reports
Operational
Email Invitations
Operational
CloudShare on Public Clouds
Operational
CloudShare on Amazon AWS
Operational
CloudShare on Google GCP
Operational
CloudShare on Microsoft Azure
Operational
Video Conferencing
Operational
Analytics
Operational
Webhooks
Operational
Snapshot Copier
Operational
Accelerate / Experience
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.